Welcome to Arden Living.

These Terms of Service ("Terms") govern your use of our website, services, and purchases made through our online store.

By accessing our website or placing an order, you agree to be bound by these Terms.

Please read these Terms carefully before using our website.

1. About Our Website

Arden Living provides premium furniture products and related services through our online store.

We reserve the right to:

• Update product information
• Modify prices
• Change availability
• Discontinue products
• Correct errors or inaccuracies

without prior notice.

2. Product Information

We make every effort to provide accurate product descriptions, images, dimensions, colors, and specifications.

However, please understand that:

• Colors may vary depending on screen settings
• Natural materials may have unique variations
• Handmade or natural products may contain slight differences

These characteristics are considered part of the beauty and uniqueness of premium furniture.

3. Orders & Purchase Agreement

When you place an order, you agree that:

• All information provided is accurate and complete
• You are authorized to use the selected payment method
• You accept the product details and pricing shown at checkout

After receiving your order, we will send an order confirmation email.

An order is considered accepted once payment has been successfully processed and fulfillment has begun.

4. Pricing & Payments

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to:

• Correct pricing errors
• Adjust prices due to market changes
• Cancel orders affected by incorrect pricing

Payment must be completed before your order can be processed.

We accept secure payment methods provided during checkout.

5. Order Changes & Cancellations

Because many furniture products require special handling and preparation:

• Order changes or cancellations must be requested within 24 hours of purchase.
• Once an order enters production, processing, or shipping, changes may not be possible.

For assistance, please contact:

service@

as soon as possible.

6. Shipping & Delivery

Delivery times are estimates and may vary depending on:

• Product availability
• Manufacturing schedules
• Shipping location
• Carrier conditions
• Unexpected delays

Customers are responsible for providing accurate delivery information.

Please review our Shipping Policy for complete details.

7. Furniture Delivery Requirements

For large furniture items, customers are responsible for ensuring:

• Proper access to the delivery location
• Adequate doorway and hallway space
• Safe delivery conditions

Arden Living is not responsible for delivery delays or unsuccessful deliveries caused by incorrect measurements or restricted access.

8. Returns & Refunds

Returns are handled according to our Returns Policy.

Eligible returns must:

• Meet return requirements
• Be approved before shipment
• Be returned in original condition

Certain items, including customized or made-to-order products, may not qualify for return.

Please review our Returns Policy before purchasing.

9. Custom & Made-to-Order Products

Custom furniture and made-to-order items are created specifically for each customer.

Due to their personalized nature:

• Orders cannot usually be canceled after production begins
• Returns may not be available unless the product arrives damaged or defective

Please confirm all selections carefully before placing your order.

10. Warranty & Product Care

Our products are designed with quality and durability in mind.

Warranty coverage varies by product and applies only to manufacturing defects under normal residential use.

Warranty does not cover:

• Normal wear and tear
• Accidental damage
• Improper care or maintenance
• Damage caused by misuse
• Natural variations in wood, leather, or fabric

Please refer to our Warranty Policy for additional information.

11. Intellectual Property

All content on this website, including:

• Logos
• Images
• Product descriptions
• Website design
• Text and graphics

is owned by Luxe Haven Furniture or its content partners and is protected by applicable intellectual property laws.

You may not copy, reproduce, or use our content without written permission.

12. Website Use

You agree not to:

• Use the website for unlawful purposes
• Attempt to damage website security
• Copy website content without permission
• Submit false information

We reserve the right to restrict access to users who violate these Terms.

13. Limitation of Liability

To the maximum extent permitted by law, Luxe Haven Furniture shall not be responsible for:

• Indirect damages
• Losses caused by delays
• Issues outside our reasonable control
• Misuse of products

Our responsibility is limited to the purchase value of the product involved.

14. Third-Party Services

Our website may use third-party services, including:

• Payment providers
• Shipping companies
• Analytics services

These third parties operate under their own terms and privacy policies.

15. Changes to These Terms

We may update these Terms from time to time.

Any changes will be posted on this page with an updated revision date.

Your continued use of our website means you accept the updated Terms.

16. Governing Law

These Terms are governed by applicable laws of the United States.

Any disputes related to these Terms or purchases made through our website will be handled according to applicable legal requirements.

17. Contact Us

If you have questions about these Terms of Service, please contact us:

Luxe Haven Furniture

Email:
service@ogriddle.com

Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (EST)