At Arden Living, we are committed to providing a safe, secure, and seamless shopping experience.

We understand that purchasing premium furniture is an important decision, and we take every step to protect your personal information and payment security.

1. Secure Payment Processing

All payments made through our website are processed securely using trusted payment providers and industry-standard security technology.

Your payment information is:

• Encrypted during transmission
• Protected against unauthorized access
• Processed through secure payment networks

We do not store your complete credit card information on our servers.

2. Accepted Payment Methods

We currently accept secure payment methods including:

• Visa
• Mastercard
• American Express
• Discover
• Debit cards
• Other available payment options displayed at checkout

Payment options may vary depending on your location and order details.

3. Payment Authorization

When placing an order, you authorize Luxe Haven Furniture to charge the selected payment method for:

• Product price
• Applicable taxes
• Shipping fees
• Additional approved services

Orders are processed only after payment authorization has been successfully completed.

4. Order Confirmation

After completing your purchase, you will receive an order confirmation email containing:

• Order number
• Product details
• Purchase summary
• Delivery information

Please review your order confirmation carefully.

If you notice any errors, contact us immediately:

service@

5. Payment Security & Fraud Protection

To protect our customers and prevent fraudulent transactions, we may perform additional verification checks.

These checks may include:

• Payment verification
• Billing information confirmation
• Order review

In some cases, orders may be delayed or canceled if payment information cannot be verified.

6. Currency & Taxes

All prices displayed on our website are listed in:

United States Dollars (USD)

Applicable sales taxes will be calculated during checkout based on your shipping location and local requirements.

7. Financing Options

For selected purchases, financing options may be available through approved third-party payment providers.

Availability and terms depend on:

• Customer eligibility
• Provider requirements
• Purchase amount

Please review financing terms directly with the applicable payment provider.

8. Failed or Declined Payments

If your payment is declined:

• Please verify your payment information
• Confirm sufficient funds are available
• Contact your payment provider if needed

If you continue experiencing issues, our customer support team will be happy to assist.

9. Refund Payments

Approved refunds will be processed according to our Returns Policy.

Refunds will be issued to the original payment method used during purchase.

Please allow:

5–10 business days

for the refund to appear, depending on your financial institution.

10. Customer Privacy Protection

We respect your privacy and handle your information responsibly.

Personal information collected during checkout is used only for:

• Processing orders
• Providing delivery services
• Customer support
• Improving your shopping experience

For more details, please review our Privacy Policy.

11. Third-Party Payment Providers

Our website may use third-party payment services to securely process transactions.

These providers operate independently and maintain their own privacy and security policies.

12. Contact Us

If you have any questions regarding payments or security, please contact us.

Arden Living

Email:
service@ogriddle.com

Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (EST)